Heather Callahan is the Mail Clerk at Brooks Law, where she plays a key role in keeping the firm’s operations running smoothly. She handles outgoing mail for the Workers’ Compensation and Personal Injury departments, as well as uploading and organizing scans and faxes to ensure that every document reaches the right place at the right time.

Before joining Brooks Law, Heather built her career in hospitality and food service, where she developed her attention to detail, efficiency, and client-first mindset. Her decision to transition into the legal field came from a desire to try something new and grow within a company that values teamwork and professional development.

What Heather enjoys most about working at Brooks Law is the kindness and camaraderie of her coworkers. Whether it’s a quick hello or a smile in passing, she appreciates being part of a workplace where everyone is approachable and willing to help.

Heather lives by her mother’s favorite saying: “Everything happens for a reason.” It’s a mindset that helps her stay grounded, optimistic, and open to new opportunities—both inside and outside of work.

Her colleagues might be surprised to learn that Heather studied art in college and doesn’t have a traditional background in law. Creativity remains a big part of her life: when she’s not at work, she’s often drawing, sewing, or working on colorful projects that let her express her artistic side.

Through her role at Brooks Law, Heather takes pride in contributing to a firm that helps people during some of the hardest moments in their lives. She sees every letter, scan, and document as a small but meaningful part of that larger mission.