John Boccardo is a Legal Intake Specialist at Brooks Law, where he leads the first stage of the client journey with precision, empathy, and speed. He is often the first voice clients hear—qualifying their cases, conducting initial consultations, and ensuring they understand their options from the very beginning.

John thrives in fast-paced environments where clear thinking and strong communication make all the difference. What he enjoys most about his role is transforming uncertainty into clarity—turning a worried caller into a client who feels supported, informed, and ready for the next step.

His path into intake grew from years of experience in immigration law and a belief that people deserve quick, accurate guidance when they’re facing stressful immigration challenges. For John, intake is more than a screening process—it’s the foundation of trust for everything that follows.

One achievement he’s especially proud of is designing an AI-assisted intake flow in a previous position that dramatically reduced qualification time and helped hundreds of families get timely support.

John approaches every interaction with a simple philosophy: “Make it simple, make it fast, make it human.”

Outside the office, you’ll find him reading in quiet corners, trying new recipes, or experimenting with small automations just for fun. And something colleagues may not know: he once mapped every café with good Wi-Fi across three cities to find the perfect deep-work spot.

John specializes in immigration intake, lead qualification, and client experience optimization, bringing clarity and structure to moments when people need it most.