MEET DIEGO NOLASCO – Telephone Receptionist
DIEGO NOLASCO
Diego Nolasco is an Intake Specialist at Brooks Law, where he serves as the first point of contact for clients seeking legal guidance. He listens to their stories, gathers key information, and ensures every case is prepared with empathy, accuracy, and clarity before reaching the attorneys.
Driven by a passion for helping others, Diego chose the intake field because it allows him to make complex situations feel more human and manageable. He values being part of the team’s first step in offering hope and direction to people facing uncertainty. One of his proudest achievements has been developing strong communication and problem-solving skills that help him manage sensitive client interactions with professionalism and compassion.
His approach to client relationships is rooted in empathy, patience, and transparency, guided by his personal motto: “If you really want something you’ve never had, you need to do something you’ve never done.”
Outside of work, Diego enjoys photography, art, music, exploring new places, and spending time with his family. Creative expression is a big part of his life and shapes the way he connects with people.
Diego believes reaching out for legal help early can make all the difference — a reminder he shares often with those navigating uncertain situations.
Practice Areas
We serve communities
across Massachusetts
Lawrence Office
354 Merrimac Street, Suite 275awrence, MA 01843
Medford Office
Medford Office
10 High Street, Suite 3Medford, MA 02155